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Terms of Service

Last updated: October 15, 2026

These Terms of Service ("Terms") govern your access to and use of Story Engine's services. By accessing or using our service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our service.

1. Acceptance of Terms

By creating an account or using Story Engine, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Story Engine is an AI-powered platform that helps nonprofits and businesses collect stories and create ethical, dignity-centered content from them. Our service includes:

  • AI-assisted story generation and editing tools
  • Content creation for various formats (social posts, reports, newsletters, etc.)
  • Team collaboration features
  • Story management and organization tools
  • Recorded interviews by video, phone and text
  • Consent forms for the people you interview
  • An optional human review service

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with or without notice.

3. User Accounts

Account Creation

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may cancel your account at any time through your account settings.

4. Acceptable Use

You agree not to use Story Engine to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Create content that is harmful, threatening, abusive, harassing, defamatory, or discriminatory
  • Create misleading, false, or deceptive content
  • Generate spam or unsolicited communications
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the service or servers
  • Use the service for any automated or bulk activities without our express written permission
  • Reverse engineer, decompile, or attempt to extract the source code of our service

5. Content and Intellectual Property

Your Content

You retain all ownership rights to the content you create, upload, or submit to Story Engine ("Your Content"). By using our service, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, store, and process Your Content solely to provide and improve our service.

AI-Generated Content

Content generated by our AI tools based on your inputs is provided to you under a license that allows you to use, modify, and distribute it. However, AI-generated content may not be unique, and similar content may be provided to other users based on similar inputs.

Our Intellectual Property

Story Engine and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks, logos, or branding without our express written permission.

Content Responsibility

You are solely responsible for Your Content, for any content created with Story Engine that you choose to publish, send or use, and for any consequences of doing so. You represent that you have all necessary rights to Your Content and that it does not violate these Terms or any applicable laws.

Signed Consent Forms

When a person signs a consent form in Story Engine, we keep a copy of the signed form. We keep it even if the interview, the team, or an account is later deleted, so the person who signed can always get their copy. Signed consent forms cannot be edited or deleted. After a team is deleted, its former members can no longer view that team's signed forms in Story Engine.

6. Payment and Subscription

Fees

Access to certain features of Story Engine requires payment of fees. All fees are stated in U.S. dollars and are non-refundable except as required by law or as expressly stated in these Terms.

Billing

For subscription services, you authorize us to charge your payment method on a recurring basis. Subscriptions automatically renew unless you cancel before the renewal date. We may change our fees with reasonable notice.

Cancellation

You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period. You will continue to have access to paid features until the end of the billing period.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our service, you agree to our Privacy Policy.

8. Disclaimers and Limitations of Liability

Service Disclaimer

STORY ENGINE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT CREATED WITH THE SERVICE, INCLUDING AI-GENERATED CONTENT AND CONTENT REVIEWED OR EDITED BY OUR TEAM.

Review Before You Publish

Story Engine helps you create content. You decide what is published. You must review all content made with Story Engine before you publish, send or use it. This applies to content written or edited by AI, content that passed Story Engine's automated checks, and content reviewed or edited by the Story Engine team.

Content Can Be Wrong

AI-generated content can misstate facts, names, dates, numbers and quotes, or describe a person or organization inaccurately. Our automated checks and our human review service are aids. They do not guarantee that content is accurate, complete, lawful or right for your purpose.

Your Responsibility

You are solely responsible for:

  • confirming that every fact, quote, name, number and claim is accurate and that you can support it;
  • having the consent and the rights you need for every person, story, quote, photo, recording and other material you use;
  • complying with the laws, regulations, platform rules and industry standards that apply to you, including those on advertising, endorsements and testimonials, fundraising and charitable solicitation, privacy and publicity, defamation and intellectual property; and
  • deciding whether, where and how to publish.

Not Professional Advice

Story Engine does not provide legal, tax, financial, medical or other professional advice. No suggestion, check, flag or review in the service is a substitute for advice from a qualified professional.

Our Responsibility

To the maximum extent permitted by law, Story Engine is not liable for any claim, loss, penalty, cost or harm that results from content you publish, send or use, or from your decision to rely on content without reviewing it. This applies even if the content was generated by AI, passed our automated checks, or was reviewed or edited by our team.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORY ENGINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

9. Indemnification

You agree to indemnify, defend, and hold harmless Story Engine and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, Your Content, any content created with the service that you publish, send or use, or your violation of these Terms.

10. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

Where Disputes Are Heard

Any dispute arising from these Terms or your use of the service will be brought in the state or federal courts located in Indiana.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. For material changes, we will also notify account holders by email or in the app. Your continued use of the service after changes are posted constitutes acceptance of the updated Terms.

12. General Provisions

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Story Engine regarding the service.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@story-engine.ai